Shipping policy

Shipping Information & Assistance

St. Croix Rods is operated by Chapman Lacie Apparel LLC.

Last updated: September 5, 2026

This reference groups the policy into decisions, actions, and available remedies.

Decision

Delivery estimates and tracking

Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.

Decision

Shipping origin and fulfillment

Orders ship from 3331 Erie Ave, Cincinnati, Ohio, 45208, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Chapman Lacie Apparel LLC fulfills orders according to the published method and stated shipping origin.

Action

Shipping cost

Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.

Action

Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

Support

Shipping area and address accuracy

We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.

Support

Shipping support

Contact support@stcroix.it.com or 773-914-3279 with an order number if shipping assistance is needed. Chapman Lacie Apparel LLC is located at 3331 Erie Ave, Cincinnati, Ohio, 45208, United States.